The annual subscription makes play hassle free. Pay once upfront and get a box every month for 12 months. An annual subscription will renew automatically after your first 12 months, and you will be subscribed for another year.
Going on vacation? Don’t worry you can delay your next shipment. Be sure to delay before the 1st of the month, otherwise you will still receive that month's box.
Log in to your account and go to the ‘Account’ page. Under the ‘Active subscription’ tab, click the ‘Show details’ button on the subscription you wish to pause. Select ‘Delay shipment for a month’ and confirm on the pop-up. This will delay your subscription for one month only and will automatically resume the following month.
For annual users, delaying a shipment doesn’t mean you lose out on a box. You will still receive 12 boxes over the period of a year, as delaying will just extend your subscription for an additional month.
If you need to delay for longer than a month, please email us at firstname.lastname@example.org and we can help sort this out for you! :)
Please note that you can cancel any time without cancellation fees but should you choose to cancel before your 12 months are up, you will not be reimbursed for the remaining months and will continue to receive boxes until your year subscription is over.